Milner Media Management Privacy Policy

Milner Media Management (“we” “our” or “us”) is committed to protecting your privacy, and in doing so, we want to make sure that this Privacy Policy (“Policy”) is clear and concise enough for you to understand it. This Policy discloses our privacy practices and how we may use the information that we gather on our digital properties, including but not limited to: websites, online platforms, mobile applications, web services, services, and products owned by Milner Media Management (the “Sites”). We hope that as you read through the Policy, you will become comfortable using the Sites and learn how Milner Media Management is here to help you. Our intention was not to make this a lengthy Policy with pages of text for you to read through, but we wanted to make sure that you were given enough information to put your mind at ease about your privacy. After all, we created this Policy for the purpose of protecting your privacy and the information you provide to us.

By using our Sites or voluntarily providing personal information to us, you consent to the terms and conditions of this Policy.
This Policy applies to information collected by our Sites and contains the following:

A list of the categories of personally identifiable information we may collect from you through our Sites; How the information may be used and with whom it may be shared; What choices are available to you regarding our use of your data; The security measures in place to protect the misuse of your information; How you can correct any inaccuracies in the information collected; and Privacy rights for state specific residents.

Respecting the privacy and the security of your personal information is important to us. We realize that providing us with personal information is an act of trust. Therefore, we have created this Policy to show you the steps we have taken to maintain that trust and secure your information.

Collected Information

Each time you visit our Sites, certain information may be collected both when you provide it voluntarily and automatically when you use the Sites. In some instances, the collected information may allow us to match activities with users. We may also collect your information from other sources, as described below.
Examples of the type of information that may be collected are as follows:

Your internet service provider's address, your internet protocol or IP address, device ID, the web page from which you accessed our Sites, your web browser software, the type of handheld or mobile device used to link to the web page, and the language settings on your web browser;
Records of products or services purchased, obtained, or considered, or other purchasing or consuming histories, and other information you post or otherwise submit to us, including emails or other communications you provide to us;
Data about the webpages you visit, including without limitation web browser specifications, websites visited before accessing our Sites, and websites visited after leaving our Sites;
A record of your activity and interactions while visiting or using our Sites, including the existence or types of data you may upload or the terms you search;
Data about your device and nearby networks, including internet connection information, computer equipment information, regional and language settings;
Data about you such as your business or company information, professional or personal reference contact information, social media URLs, and other related data;
Data related to your educational level or background, including transcripts or other documentation you may choose to upload to the Sites or otherwise share with us;
“Cookies” or other common tracking methods of different types to recognize your computer (please see the Cookies section below for description of what cookies are and how they are used); and
Web beacons, match scripts, pixel tags, or similar technologies that allow us to know information such as whether a particular web page was visited, an e-mail opened, links in the email accessed, if the advertisements on our Sites or other sites were useful or beneficial to the user(s), or other information that may help us improve your experience.

We will also collect personal information that you provide/input on our Sites, such as your name, birthdate, e-mail address, mailing address, social media username(s), phone number, organization name, unique personal identifier, insurance policy information you share with us, or payment processing information (e.g., debit card information or other banking information). This includes information that you may provide us regarding documents or files which you upload to the Sites.

If you upload documents containing sensitive data such as documentation revealing your social security number, driver’s license or state identification number, financial account information, login credentials, racial or ethnic origin, religious or philosophical beliefs, health insurance or medical information, biometric or genetic information, or other similarly sensitive data, in the course of using the Sites, we will possess that information for purposes of ensuring the full functionality of the Sites for you.

We partner with third parties, who may collect personal information for interest-based advertising purposes when you interact with our Sites. You may opt out of the collection of your information by these third parties here:
https://optout.networkadvertising.org/?c=1.

We also collect information that you provide directly to us when you use our Site. This includes personal data submitted through forms, such as when you book a call or request information.

The types of personal information we may collect include your name, email address, phone number, company name, and any other details you choose to provide in your communications with us.

Additionally, we automatically collect certain information about your device and how you interact with our Site. This information may include your IP address, browser type, operating system, referring URLs, and information about your interaction with our pages, which is collected using cookies and similar tracking technologies like the Meta Pixel, X Conversion Tracking, and LinkedIn Insight Tag.

Use of Information

We may use the information collected for any of the following purposes:

Administer our Sites and systems;
Create, maintain, and personalize your account with us;
Provide, maintain, personalize, and improve our Sites;
Detect, prevent, and address technical issues and provide customer support;
Monitor and maintain the safety, security, and integrity of our Sites and technological assets;
Fulfill orders you have placed;
Better understand and serve your needs;
Respond to you regarding the reason you contacted us;
Enhance your customer experience and improve our customer service;
Customize offerings and advertisements to you that relate to the services you have used or requested or which otherwise relate to your behaviors we have observed on the Sites or on the websites you visit before accessing our Sites or the websites you visit after leaving our Sites;
Notify you about changes to our Sites;
Monitor the usage of our Sites and to gather analysis and assess trends and interests;
Allow you to participate in interactive features and forums of our Sites;
Process payments and fulfill orders you have placed; and
Communicate newsletters, marketing or promotional materials, or other information to you about products, services and special offerings of Milner Media Management and our third-party partners that may be of interest to you.

We use your contact information to provide the services you request, such as scheduling and confirming appointments, and sending you relevant follow-up communications.

We also use your information to improve our Site and marketing efforts. The data collected via tracking pixels helps us understand user behavior, optimize our advertising campaigns on platforms like Meta, X, and LinkedIn, and build audiences for future marketing initiatives.

Furthermore, we use your information to communicate with you about our services, promotions, and updates, provided you have opted in to receive such communications.

We may also use this information to evaluate and manage our businesses. Combined data is collected from online and offline facilities and may be used to enhance the ability of Milner Media Management to communicate with you and to support business functions, such as internal business processes, marketing, authentication, customer service, fraud prevention, and public safety and legal functions.

SMS and Mobile Information

If you provide your phone number and opt-in to receive SMS communications, we will use this number to send you appointment reminders, confirmations, and relevant updates.

Crucially, no mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

You can opt-out of receiving SMS messages at any time by replying "STOP" to any message you receive from us.

Sharing of Information

We may disclose your non-personal information with third parties at our discretion.

There may be times when we need to share, or otherwise disclose, your personal information with third-party service providers for purposes including marketing, analytics, CRM systems, hosting, and customer service.

We do not sell your personal information.

We may also disclose your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

Cookies and Tracking Technologies

We use cookies, web beacons, and other tracking technologies to collect information about your browsing activities over time and across different websites following your use of our Site. These technologies help us personalize your experience and analyze our traffic.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Security

Milner Media Management is committed to keep your information private and secure. We use industry-standard security techniques on our Sites to help protect against the loss, misuse or alteration of information collected from you at our Sites.

Children’s Privacy Under Age 13

Milner Media Management does not knowingly solicit or collect personally identifiable information online from children under the age of 13 without prior verifiable parental consent.

Under Age 18

Personal information that has been provided to Milner Media Management through our Sites by minors under the age of 18, can be deleted by sending an email requesting the deletion to
[email protected].

California Consumer Privacy Act (CCPA)

CCPA provides California residents privacy rights, including the right to request access, deletion, and information about how personal data is used.

To make a request under CCPA e-mail [email protected].

Your Data Protection Rights (GDPR)

If you are a resident of the UK or the EEA, you have specific rights regarding your personal data under the GDPR, including access, correction, deletion, restriction, objection, and portability.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the Effective Date.

Governing Law and Jurisdiction

This Policy shall be construed and governed under the laws of the United States and applicable state law.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
[email protected]